If you have concerns about any aspect of the service/s you’ve received, please email or talk to the Practice Manager or Director and discuss your concerns. We take complaints very seriously and will listen closely to your concerns or complaints as we are keen to constantly improve our services and help you stay well for longer.
We believe problems are best dealt directly with the practice. However, if you feel the need to discuss a matter outside the practice you can contact:
Health Care Complaints Commission
Locked Mail Bag 18
Strawberry Hills NSW 2012
Ph: 02 9219 7444